Frequently Asked Queries at Majestic Mindsets

What’s the deal with your returns?

As products are shipped from Asia and the MIddle East, returns are not accepted. Should an item arrive damaged, please contact on [email protected] with photos and I’ll see what we can sort out for you! 🙂

How long will my order take to arrive?

Orders are processed within 3-5 working days and delivery is 10-14 working from despatch. This includes international orders.

How much is delivery?

Products are shipped from primarily India, China and the Middle East. Products are shipped internationally for £14.99 for up to 1KG of goods & £25 up to 2kG.

What are the quality of products like?

As they are natural based products, each product will vary slightly. My suppliers use local businesses whose traditions are rooted in classic handmade products for jewellery & gemstones. Premium quality but each with its unique character

I have received a confirmation, what do I do?

Don’t worry, first check if it’s arrived in your spam or junk mail. If not, reach out to [email protected] with details about your order, including your name, order details and order number if possible and I can check on our end.